Process

Commercial Kitchen Exhaust Cleaning Process

At ExhaustCLEAN, we believe in taking an educational approach to teach our customers about their kitchen exhaust systems, how they are structurally configured, where problems occur, and what steps we take to service them. In our business where some vendors can take advantage of misconceptions, we want our customers to be well-informed and knowledgeable enough to make the right decisions.

Your level of involvement is up to you. We encourage our customers to stay engaged with everything we do and get to know all the inner workings of their exhaust systems. Just ask us, and we can gladly talk for hours about the intricacies of your horizontal ducting and the variables determining grease accumulation. We can document every last detail and before-and-after photo in reports customized to your level of interest. But if you prefer to let us handle the work and not worry with keeping track of any of the particulars yourself, that’s fine too.

Because of the rigorous process followed by our managers and technicians, choosing ExhaustCLEAN may mean that your exhaust system requires fewer service calls per year to stay in peak operating condition.

Guaranteed On-Site, On-Time

ExhaustCLEAN’s punctual arrival allows you to adhere to normal business hours with a seamless transition from operation to after-hours maintenance. Through our scheduling system, we notify your site manager when a cleaning is due and set an appointment. We call ahead when we are coming and to advise you in advance of any delays. Full service is completed safely and securely with no down time for your business – we guarantee it.

 

KeySTOP After-Hours Access

Through our KeySTOP service, you have the option to lock up and leave us with overnight access to your facility. We notify your site manager of the cleaning date and arrive after hours, having the key and alarm codes to gain entry without your staff needing to be on site. This means less disruption to your business routine, with our guarantee that the maintenance process is completely safely and securely. Most of our customers choose the convenience of the KeySTOP option.

Safety Procedures and Set-Up

We take extensive measures to protect the cooking area and surrounding surfaces and ensure that no property will be damaged in the cleaning process. We inspect the exhaust system before cleaning to document any pre-existing system deficiencies, such as past inappropriate maintenance or malfunctioning system equipment. Our cautious protocols ensure the safety of your staff and your property, and get our crew prepared to perform the cleaning as efficiently and thoroughly as possible.

Cleaning from the Top Down

Using high-pressure, high-temperature water, special grease cutting agents and specialty tools, our professionals choose the appropriate options from our arsenal in battling the greasy buildup associated with exhaust systems. We start on the roof with the exhaust fan and work our way down through the duct work, finishing with the plenum and hood. When the job is complete, your exhaust system is clean down to the bare steel for full compliance with NFPA 96 Standard as well as insurance requirements, fire inspection codes, health inspection regulations and all applicable laws.

Frankly, cleaning kitchen exhaust systems is not rocket science. But it’s seriously hard work, and getting it done right demands a great deal of dedication and fortitude. This is where you can rely on ExhaustCLEAN to supply the elbow grease to conquer exhaust system grease, using pressure washers, degreasers and hand-scraping where necessary.

 

Reports and Documentation

ExhaustCLEAN follows up each service call with an extensive written inspection and service report. We maintain detailed records documenting every visit with before and after photos, which are included with your service report at your request. We want you to have a thorough understanding of your exhaust system’s condition and the steps we have taken to remediate problems. With other vendors you just have to take their word on how well the job is done, but we give you concrete proof of our performance.

Flexible Invoicing

Invoices can be issued through your choice of mail, email or fax. We can provide consolidated billing for those customers having multiple locations serviced.

Our Reviews

“In my 40-plus years in the restaurant business, I have never had a hood cleaning company as professional, punctual and thorough as ExhaustCLEAN. By doing more complete cleaning, we don’t have to clean so frequently, saving money and getting better results. I never worry about problems with my hood system. I receive before and after photos showing the perfect finished job. ExhaustCLEAN is simply the best.”

Glenn O’Neil, Director of Fine Dining

The Cedars of Chapel Hill

“The staff at ExhaustCLEAN is very friendly and reliable. From their first visit recommendations, to their willingness to meet our strict schedule requirements, they have gone above and beyond what other companies would have done. We always know our residents and staff are kept safe with ExhaustCLEAN servicing our hoods.”

Todd Ohle, Food & Beverage Director

The Cypress of Raleigh Club

“It’s just like having an insurance policy, something that lets you sleep better at night, knowing that you have it covered and that you have the best company out there that’s going to follow very strict standards… I couldn’t be happier with the service we have from ExhaustCLEAN.”

Steven Sturm, Executive Chef

Firebirds Wood Fired Grill

Request a Free ExposureAUDIT

Our ExposureAUDIT reveals the condition of your exhaust system, free of charge.